VISIT

In order to publicise the work carried out by the María Cristina Masaveu Peterson Foundation on the promotion of culture, professional development and research, the access to the headquarters in Madrid is free.

INFORMATION

Alcalá Galiano 6
28010 Madrid

(+34) 919 903 903
infomadrid@fmcmp.com

OPENING TIMES

GENERAL:

  • TUESDAY TO FRIDAY: 11.00 am – 8.00 pm
  • SATURDAYS: 10.00 am – 8.00 pm
  • SUNDAYS AND PUBLIC HOLIDAYS: 10.00 am – 3.00 pm
  • CLOSED: every MONDAY (including public holidays) and days: 1 and 6 January, 1 May and 24, 25 and 31 December.

FREE ACCESS TO THE STREET ART SPACE

  • FRIDAYS: 1.00 – 7.30 pm
  • SATURDAYS: 1:00 – 7.30 pm
  • SUNDAYS: 10:00 am – 2:30 pm

The ticket office closes half an hour before closing time.

HOW TO GET THERE

PUBLIC TRANSPORT

Fundación Mª Cristina Masaveu Peterson
C/ Alcalá Galiano, 6
28010 – Madrid

BUS
Line 21 bus stop no. 1232 (Calle Génova, 27) and 5627 (at the corner of Calle Génova and Plaza de Colón)
Lines 5, 14, 27, 45 and 150 bus stop no. 63 (at the corner of Paseo de la Castellana and Plaza de Colón)

METROS
Line 4 (Colón station)
Lines 5 and 10 (Alonso Martínez station)

TRAIN
Surbuban lines C1, C2, 27 and C10 (Recoletos station)

TICKET RESERVATION

FREE ADMISION

 

RESERVATION AT TICKET OFFICE

Tickets for the same day only, maximum two per person.

SERVICES

INFORMATION DESK
Personalised information for your visit.
Free information leaflets in digital format using a QR code.

FMCMP
The FMCMP Space is an area for dissemination, consultation and sales on the ground floor, where visitors can find out about and enjoy the Foundation’s publications.

LOCKERS
A free locker service is available to visitors. Backpacks, bags and suitcases measuring more than 35 x 35 cm. These objects must be left in the lockers. Backpacks of permitted size must be worn on your front.

BABIES
There are baby-changing facilities in the adapted toilets.

TICKET OFFICE
Provides tickets for the day’s activities.

AUDIO GUIDES
Free audio guide service in Spanish and English for mobile phone through QR code.
For your enjoyment, the use of personal headphones is essential.
Also available is the rental of the audio guide device (cost: €2).

RESTING AREAS
Visitors will find several resting areas along the route.

WHEELCHAIRS
Wheelchairs and canes are available to visitors who require them.

VISITOR RECOMMENDATIONS

Please, before your visit, carefully read both the rules for access to the center:

  • You are in a private cultural foundation that has recently opened to the public for the first time. Please help us look after this space and enjoy your visit.

  • Make sure you keep your ticket until you leave as the Fundación’s staff may ask to see it at any time.

  • Before your visit we recommend you check the section on opening times.

  • Remember that we have reduced the capacity in all rooms. For this reason, it is recommended to acquire tickets for the activities in advance through the online booking system, up to a maximum of two tickets per person.

  • Please note that it is not possible to access the center with backpacks, bags and suitcases measuring more than 35 x 35 cm. These objects must be left in the lockers. Backpacks of permitted size must be worn on your front.

  • For the benefit of all visitors, please speak softly and switch your mobile to silent.

  • The exhibition galleries are kept at a constant temperature of 21º C. We recommend you bring something warm to wear on hot days.

  • Adults are asked to keep children with them.

  • Priority is given to visitors with reduced mobility in using the lifts. We therefore recommend you use the stairs whenever possible.

  • Wheelchairs and canes can be borrowed free of charge by anyone needing them. Visitors who use this service undertake to use them properly and return them after their visit.

  • There are clearly labelled adapted toilets and baby-changing facilities on the basement and first floors.

  • Tickets can be reserved at the ticket office until half an hour before closing. The galleries are cleared 15 minutes before closing.

  • The website provides detailed information about the Foundation’s programme and related videos and publications.

  • A visitors’ book and complaints and suggestions box are available to all visitors in the information area.

  • Remember that it is only possible to pay for our publications and audio guide device by card and/or contactless mode.

  • The staff of the Fundación are there to provide information and directions and to protect your safety and security. Please respect their instructions.

ACCESSIBILITY FMCMP

True to its commitment to ensure accessibility for everyone, the Fundación María Cristina Masaveu Peterson is working to constantly improve your visit.

The FMCMP currently provides the following services and facilities for visitors with special needs:

  • Preferential access to the ticket office for people with disabilities.
  • Guide dogs allowed (identification required).
  • Accessible, barrier-free routes.
  • Lockers reserved for wheelchair users.
  • Clearly labelled adapted toilets on the basement and first floors.
  • Wheelchairs can be borrowed free of charge, subject to availability. Please ask at the information desk.
  • Auditorium with reserved seats.
  • Benches and resting areas along the route.
  • Information desk adapted for wheelchair users.
  • Baby-changing facilities in adapted toilets.
  • Visitor service staff trained to advise visitors about the services the Fundación offers.

As a cultural centre, this building is governed by conservation criteria. The rooms are equipped with appropriate lighting and signage and safe distances are established.

At Fundación María Cristina Masaveu Peterson we continue working to improve our services.

GENERAL VISITOR GUIDELINES
  • Children must be accompanied by an adult.
CANNOT BE TAKEN INSIDE THE CENTRE:

Animals, except guide dogs.

Backpacks, bags and suitcases measuring more than 35 x 35 cm. These objects must be left in the lockers. Backpacks of permitted size must be worn on your front.

Umbrellas and sharp objects (they must be deposited in the lockers).

Folding chairs and walking sticks with seats or similar (unless special permission has been given in advance).

Any items the security staff consider may be a risk to artworks or people.

Scooters, bicycles and large objects.

VISITORS MAY NOT:

Take photographs or record videos.

Smoke, including in the outdoor areas.

Eat and drink.

Touch the artworks.

Draw, paint or take notes in the galleries except as part of activities organised by the Foundation.

Group visits, with or without a guide. External guides are not admitted. All visits organised by the Foundation are free of charge and are conducted by the centre’s mediation team.

VISITORS ARE KINDLY ASKED TO:
  • Keep thir ticket until leaving.
  • Stand at a safe distance from the artworks.
  • Speak softly.
  • Switch their mobiles to silent and not disturb other visitors.

The Foundation generally reserves the right to refuse admission and to enforce the following rules of access. The purpose of the right to refuse admission is to ban from entry any person who does not comply with the rules of access, acts in a violent or inappropriate manner, causes a nuisance to visitors or users, disrupts normal activity, or endangers the safety or integrity of people or property. Any person who has consumed alcohol or drugs, is carrying weapons or dangerous objects, or wearing garments or displaying symbols that incite violence, racism and xenophobia will be denied entry.