In keeping with its commitment to universal accessibility, the Fundación María Cristina Masaveu Peterson strives to ensure that members of the public with disabilities, reduced mobility or special needs can enjoy all of the Foundation’s activities to the full.

The FMCMP Centre in Madrid currently offers the following services and facilities for these people:

Preferential ticket bookings for people with disabilities and their companions

These bookings can be arranged by email and telephone or at the ticket office.

Email: reserva@fmcmp.com

Telephone: (+34) 919 903 903 (during the centre’s opening hours)

Preferential access to the centre for people with disabilities and their companions

Adapted information desk for wheelchair users

Access with a guide dog, upon presentation of accreditation

Accessible barrier-free routes

Preferential use of the lift

Lockers reserved for users of wheelchairs and walking sticks

Clearly-signed adapted toilets on the basement and ground-floor levels

Free loan of wheelchairs, walking sticks and walking stick seats. Upon request from the information staff and subject to availability

Benches and rest areas throughout the visitor itinerary

Reserved seats in the auditorium

Information staff with training on the Foundation’s services

 

As a cultural centre we are governed by conservation criteria. For this reason, the appropriate lighting conditions, signage and safety distances have been implemented in all rooms.

Adaptation of our guided tours, workshops and schools programme for groups and individuals with different types of disabilities

Available upon request and prior booking by email:

reserva@fmcmp.com

Personalised assistance for the purchase of the Foundation’s own publications, at the ticket office of the FMCMP Centre in Madrid and through the following contact:

Email: e-tienda@fmcmp.com

Telephone: (+34) 915 764 737 (telephone service available Monday to Friday, except for public holidays, from 9 am to 3 pm)

At the Fundación María Cristina Masaveu Peterson we strive constantly to improve our services and make our contents more accessible.

However, if you have any suggestions about accessibility matters, please send them to the following email address: accesibilidad@fmcmp.com